Bluetooth troubles

Sorry to hear. I know its not Mazda's strong point.

Did they at least give you a decent loaner car/rental while waiting for the work order to complete? Have you been experiencing any other issues with the CX-30 so far?

Hi @Smartcookie, welcome to the forum. What happens when you try to connect your phone? Does a notification pop up?

Which phone? What exactly is the problem? We have both my wife's iPhone7 and my Samsung Galaxy S10e paired, here was done first since she's the primary driver, and the only connection issue with my phone is that when we get out and then back back in, it connects as a phone only and will not connect automatically to play audio so I have to reset it to get it to do that. No problems otherwise.

The only issue I'm having with the Bluetooth is that once connected I can't turn the volume on my phone up anymore. Meaning, in order for me to hear anyone, I have to turn the audio up to the 40s. Never had this issue in my Camry. Dumb...

Well, I’ve got my Cx-30 back and they replaced the CM which is the car communication system.
What was happening was i would connect my iPhone X via Bluetooth and it would stay connected for a few minutes. Then the system wouldn’t recognize my phone and disconnect, it was not saving the permission code from my iPhone. A message would come up saying it’s not connected.
Anyway, I have the new unit in now but the tire pressure does not register on the Mazda app.
I‘m still trying to get an answer from the dealership about that.

I've had this happen once. A day or so after I got my car, it "forgot" my S10. I chalked it up to maybe some crosstalk between Android Auto and the phone. Regardless, I re-paired it and it has been ok since. I will say though that I've noticed that the Bluetooth will occasionally drop for no apparent reason, but then immediately reconnects itself.

I have two Sony Walkmans. They won’t pair at all. They see the Mazda but when I select it the error comes back Could Not Connect. Happens every time on both Walkmans.

rbowler88 said:

I have two Sony Walkmans. They won’t pair at all. They see the Mazda but when I select it the error comes back Could Not Connect. Happens every time on both Walkmans.

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Got a reply from Mazda. They said to factory reset the Walkmans. I did and it made no difference. However I then thought to factory reset the Mazda. I did and I managed to get the older Walkman running Bluetooth 3.0 to pair. However the newer Walkman running Bluetooth 4.2 still won’t pair with error message Could Not Connect.