[Derek57]

Hi all,
Couple of months ago i updated from 042 to version 047. After the update i carried out the test of checking that the request 'Say a command' came up and it did, however when i asked for a call to be made it seems that the microphone isn't picking it up. I have disconnected the battery but no joy and checked thro every setting but to no avail.
I updated from version 047 to 049 hoping this would be resolved but nothing.
Any help would be appreciated.

 

[steve67]

Does she talk via Android Auto Google?..

 

[Derek57]

I'm using Apple carplay and yes Siri works fine so its not a microphone hardware issue

 

[steve67]

I'm using Apple carplay and yes Siri works fine so its not a microphone hardware issue

have you tried a reboot / reinstall again, or had a look in the diagnostic menu?

 

[Derek57]

Where would i find the diagnostic screen and what would i look for?

 

[steve67]

It's the screen that appears before you install the firmware update..when you press the 3 button..