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2020 Mazda CX-30 GT AWD - Soul Red Crystal
162 Posts
Discussion Starter · #1 ·
Hello all,

I am trying to update the gracenote with no such luck.
I’ve downloaded the file to a SD card. I insert in the slot and attempt to update when I get this error message.

Any tips, tricks, or advice would be appreciated.


Preferred FWD / Deep Crystal Blue Mica
191 Posts
Gracenote Update Process

1. Insert a USB drive into your computer.
2. Download the file: Gracenote_<version><region>.mcg to the USB drive. Please ensure you have at least 1 GB of space remaining and the Gracenote<version>_<region>.mcg file is saved to the top level of file folders on your USB drive.
3. When the download to the USB drive is complete, safely remove the USB drive from your computer and insert it into your vehicle's USB port.
4. Select "Settings" on the vehicle’s main display screen.
5. Scroll down and select "System Settings".
6. Select "Gracenote Database Update".
7. The system displays the version of the Music Update currently installed on your system.
Select "Update".
* The system shows the message: "Do you want to update the Gracenote Database to <version>?"
This <version> is the current version of the Music Update installed on Mazda Connect.
8. The update may take several moments. Once completed, the system will display that the update was successful.
9. The USB drive can be safely removed from the vehicle port.
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