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Discussion Starter #1 (Edited)
Some good news I guess for owners of 2020 DM Mazda CX-30 Base Model that did not come with working Factory CarPlay and Android Auto.

This feature activation can now be done ONLY via a Mazda Service Dealer using MDARS (Mazda Dealer and Repair Software), Access with correct Mazda VCM-II (pass-through) and Dealer Online Portal.
There is NO addition hardware (parts) that has to be installed.
About a 10 minute operation done by your Mazda Dealer.
Which must have latest MDARS on PC and Latest .kwi Firmware NA01_11012 Installed in the Cars CMU.

This Activation apples to North American NA01..
2020 DM Mazda CX-30 in Standard Base Trim. (also 2019-2020 BP Mazda 3 ).

I believe other countries/regions will follow soon (about 3 months) which sold the Base Models.

The cost, well that is up to Mazda Dealer Service Department, if you bought the car from them it should be done for free. (IMO)
 

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Discussion Starter #2 (Edited)
NEW Connect II FIRMWARE also now available for all CX-30 for NA01 North America markets ONLY....USA, Canada.
CMU_7000C0A-NA01_11012.kwi

DO NOT INSTALL NA03 FIRMWARE MEANT Only for 2021 CX-5 AND CX-9 ONLY!!

See Signature below for download links, instructions..
 

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2020 Mazda CX-30 Deep Crystal Blue Mica - Premium
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I will ToresMcGoats be doing the software update sometime today from 11002 to 11012 today. I've already done one successful upgrade in the past so should go smooth. The changelog mentions adding fix for "next street showing incorrectly at top of screen" Does this mean it will finally get the feature that we used to have on the cx-3? Where we're not even in the nav it would show you the upcoming Street? Fingers crossed🤞🤞
 

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Some good news I guess for owners of 2020 DM Mazda CX-30 Base Model that did not come with working Factory CarPlay and Android Auto.

This feature activation can now be done ONLY via a Mazda Service Dealer using MDARS (Mazda Dealer and Repair Software), Access with correct Mazda VCM-II (pass-through) and Dealer Online Portal.
There is NO addition hardware (parts) that has to be installed.
About a 10 minute operation done by your Mazda Dealer.
Which must have latest MDARS on PC and Latest .kwi Firmware NA01_11012 Installed in the Cars CMU.

This Activation apples to North American NA01..
2020 DM Mazda CX-30 in Standard Base Trim. (also 2019-2020 BP Mazda 3 ).

I believe other countries/regions will follow soon (about 3 months) which sold the Base Models.

The cost, well that is up to Mazda Dealer Service Department, if you bought the car from them it should be done for free. (IMO)
Why didn't these cars come with it straight from the factory?
 

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Why didn't these cars come with it straight from the factory?
Heck yeah.
They could advertise it as standard across the range to get a leg up on the competition.
That is as dumb as if they installed all the hardware for navigation and disabled it for lack of a cheap chip they mark way up to retrofit.
Oh... right... they do that too.
 

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Heck yeah.
They could advertise it as standard across the range to get a leg up on the competition.
That is as dumb as if they installed all the hardware for navigation and disabled it for lack of a cheap chip.
Oh... right... they do that too.
Yea that's what I mean. Seems kind of rediculous to set it up after the fact lol. Real counter intuitive, but obviously they have their reasons
 

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Discussion Starter #7
Heck yeah.
They could advertise it as standard across the range to get a leg up on the competition.
That is as dumb as if they installed all the hardware for navigation and disabled it for lack of a cheap chip they mark way up to retrofit.
Oh... right... they do that too.
While I sort of agree with you Mazda does Not own the Navigation company, so yeah a cheap SD Card it is , but the licencing of the HERE Navi someone has to pay and it is always in the final price of car.
The CarPlay and AA is similar, but clearly the hardware in 7th gen is already in the car, so why not activate it.
All marketing points and sometimes just oversight, who knows Mazda may now be Advertising the 2021 base model with CP/AA now as standard, I have not looked.
Another interesting point once the Dealer Activates CP/AA it can not be undone, but why would you.
All good in the end :)
 

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Discussion Starter #8
Just to clarify a few things..
This Activation of CarPlay and Android Auto ONLY applies to current DM Mazda CX-30 in BASE Trim,
it does Not apply to older Discontinued MAZDAs.

To have a successful Activation in Base Model Mazda CX-30 your car Must have the latest Firmware already installed and working FIRST, it is CMU_7000C0A-NA01_11012.kwi as this ONLY applies to North America sold cars as they have the correct Firmware available to their Dealers, or you can download and install yourself IF YOU ARE IN NORTH AMERICA ONLY, see link below.

BUT, the Dealer must do actual activation with MDARS.

As there are not that many Base Models sold, YOUR DEALER may not even be aware of this simple update,
You may have to tell them, do this when you are in for next Service and ask them, if they are unsure tell them to contact their Hotline for help.
Don't assume they will do update without you saying anything, get Service Advisor to 'note it' on your cars Repair Order.

FOR THE REST OF THE MAZDA WORLD...:)
YOU WILL HAVE TO WAIT
for a Later version EU01_110xx.kwi FIRMWARE used for EUROPE and UK,
and 4A01_110xx.kwi used for Australia/NZ/OCEANIA/ASIA.
I predict less than 6 months.

DO NOT INSTALL FIRMWARE THAT IS NOT FOR YOUR COUNTRY/REGION.

DO NOT INSTALL new NA03_110xx.kwi FIRMWARE FOR UPDATED CX-5 AND CX-9.
ONLY INSTALL the new NA01_11012.kwi for North American CX-30s
.
 

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Just to clarify a few things..
This Activation of CarPlay and Android Auto ONLY applies to current DM Mazda CX-30 in BASE Trim,
it does Not apply to older Discontinued MAZDAs.

To have a successful Activation in Base Model Mazda CX-30 your car Must have the latest Firmware already installed and working FIRST, it is CMU_7000C0A-NA01_11012.kwi as this ONLY applies to North America sold cars as they have the correct Firmware available to their Dealers, or you can download and install yourself IF YOU ARE IN NORTH AMERICA ONLY, see link below.

BUT, the Dealer must do actual activation with MDARS.

As there are not that many Base Models sold, YOUR DEALER may not even be aware of this simple update,
You may have to tell them, do this when you are in for next Service and ask them, if they are unsure tell them to contact their Hotline for help.
Don't assume they will do update without you saying anything, get Service Advisor to 'note it' on your cars Repair Order.

FOR THE REST OF THE MAZDA WORLD...:)
YOU WILL HAVE TO WAIT
for a Later version EU01_110xx.kwi FIRMWARE used for EUROPE and UK,
and 4A01_110xx.kwi used for Australia/NZ/OCEANIA/ASIA.
I predict less than 6 months.

DO NOT INSTALL FIRMWARE THAT IS NOT FOR YOUR COUNTRY/REGION.

DO NOT INSTALL new NA03_110xx.kwi FIRMWARE FOR UPDATED CX-5 AND CX-9.
ONLY INSTALL the new NA01_11012.kwi for North American CX-30s
.
Just purchased a 2020cx-30 and had no idea that it didn’t have apple CarPlay, but I’m glad I found this, anyone can explain what do I need to do?

do I need to install the update first and than just go to the dealership for activation?
Or they do the whole thing?
I called one dealer and they told me they don’t have the update so they can’t do anything about it, than the second one told me that they need to install some hardware that cost 140$.
TIA
 

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Discussion Starter #10 (Edited)
NO, What I wrote above IS Correct I do not make it up

As I said there IS NO HARDWARE to install, the Dealer quoting $140 is wrong.
Tell them to look at their Service Alerts for mid OCTOBER 2020.
As I said above THE DEALER has to use their MDARS to do this fast Upgrade.
YES as I said above YOU (owner) can install the Firmware to updated one IF you want to, but again the DEALER has to Activate with MDARS.
IF you are in North America you install CMU_7000C0A-NA01_11012.kwi

I will post a Video so you can Show your Dealer how to do it....
TAKE it to your SELLING Dealer and tell them they are useless IF they give you any more BS.
 

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Discussion Starter #11 (Edited)
OK, sorry I get sick of F...ing incompetent Mazda Dealer Service Departments.
This was dated around 15th October, 2020.
Here is a MP4 Video, downloads from Link about 3.1MB, put it on a flash drive and show to your Dealer.
Tells them HOW TO DO IT. :)
Video Link from MEGA
I wont keep this active forever...

For USA CX-30 This is the Firmware and Link and Directions to Download and install.
NA01

WARNING, IF your 2020 has a Later VERSION of Firmware a Higher Number do not install...NA_11012.kwi
Example of a HIGHER or Later Firmware than in server and what I suggested above.
Car MUST have ..installed to active CP/AA by Mazda Dealer.
CMU_7000C0A-NA01_11012.kwi or higher or a later version.
BUT your car could have a later version, therefore you do not install any new Firmware just get Mazda Dealer to Activate it by Dealer Only MDARS, see video.
A few examples only of Higher or Later firmware version that 'could be' these below do not exist, just an example..
CMU_7000C0A-NA01_11016.kwi
CMU_7000C0A-NA01_11037.kwi
CMU_7000C0A-NA01_11109.kwi

Download the PDF UPDATE PROCEDURE and you can work out HOW TO Check 'what Firmware version' is in your Mazda right now, again IF it is below CMU_7000C0A-NA01_11012.kwi , like example CMU_7000C0A-NA01_10026.kwi , then you must update it to 11012.kwi., then have your Dealer Activate for working CP/AA.
 

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2020 CX-30 AWD Black Mica
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Possibly taking delivery today, on a 2020 base. Glad I found this team/forum. I’m going to try to have them activate this before I leave the lot lol. Wish me luck!
 

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Good luck! Been trying to get mine activated for the last 2weeks, called 6 dealers in the area and none of them are able to do it. Even sent them the link from here and still nothing :(
 

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Possibly taking delivery today, on a 2020 base. Glad I found this team/forum. I’m going to try to have them activate this before I leave the lot lol. Wish me luck!
update!! I was able to get them to agree to activate the feature to sweeten the purchase deal for me on top of what was negotiated! Unfortunately, service closed before I signed so I’ll have to go back to have it done. At that location I was told they charge a $99 fee for this. (Findlay Mazda Las Vegas)
 

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2020 Mazda CX-30 Deep Crystal Blue Mica - Premium
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update!! I was able to get them to agree to activate the feature to sweeten the purchase deal for me on top of what was negotiated! Unfortunately, service closed before I signed so I’ll have to go back to have it done. At that location I was told they charge a $99 fee for this. (Findlay Mazda Las Vegas)
You go girl!!! So proud of what you were able to accomplish 😀. Keep us updated on how it goes after the services all done 💋💋
 

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Discussion Starter #17
update!! I was able to get them to agree to activate the feature to sweeten the purchase deal for me on top of what was negotiated! Unfortunately, service closed before I signed so I’ll have to go back to have it done. At that location I was told they charge a $99 fee for this. (Findlay Mazda Las Vegas)
So you bought an AWD and it does not come standard with CP/AA??, so they sell Base Models with AWD in USA?, here Base only comes with FWD.
So a $99 Activation fee, for literally a 7 minute job total, I would have said no deal, sorry but that is BS, but I get it, Dealer Departments compete with each other, labor costs money.
A switched on salaried Service Advisor could do this with eyes shut, just about. I guess the difference between Australian Mazda Dealers and US, no wonder MNAO has average customer retention, here it is the best in Mazda world, why Mazda is number 2, Toyota 1.
Still Good news for you and Good Luck...great car.:cool:
 

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Hi. I recently purchased a 2020 AWD Base - luckily read this beforehand. I sent the service director the TSB Number and date - the info here was GREAT! And it works!

Here is a link to the # that I was able to find:

They had to go through the whole root system - took a while. They put me in a loaner for 1.5 days (turns out the greater problem was reprogramming the second fob - go figure). Either way, they treated me right and having the actual TSB number was a big help in helping them know this is legit.

Great info on this thread. Thank you!
 

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Discussion Starter #20 (Edited)
MNAO FAQ BULLETIN IN ABOVE LINK IS 70% CONFUSION AND SHOULD NOT BE COMBING THE TWO DIFFERENT SYSTEM CONCERNING 'MAZDA/MZD CONNECT"
It is a complete mismatch of information with TWO DIFFERENT Connect SYSTEMS and is not a Japan TSB.

ONLY the CX-30, BP Mazda 3 from 2019, 2021 CX-5 and CX-9 use the latest .kwi Firmware and the activation for CP/AA is done through MDARS (Dealer Diagnostics), there is no extra Hardware Installations.
The Only instruction a DEALER needs to do is with MDARS and the Mazda How To Video I posted, that is all to get a working CP/AA. See my post #11 above for Video.

This Bulleting FAQ is talking about Navigation and cars fitted with Genuine Mazda Phone Cable Conversion Set Kit (P/N C922-V6-605) installation of and showing the installation/repair of the cables later in this TSB, this is ONLY used for 2014- 2020 Mazda models listed and CAN NOT AND DOES NOT USE MDARS to Activate CP/AA.

___
Leroy the TSB Link you posted is not really related to this Thread and is really for Dealer use only not Customers as it may cause confusion.
The issue about your Dealer having trouble Re-Programming second Fob again has Nothing to do with CP/AA activation in this thread.
The Reason your Dealer was having Issues is becasue maybe they were Activation Mazda Connected Services for Remote Start etc, and MyMazda App it has nothing to do with CP/AA Activation.

Again for 'legit' CP/AA Activation on BASE Models CX-30 and Mazda 3 See the Video Instruction, this is all a Dealer has to do.
MAZDA CONNECTED SERVICES Activation (where model applicable) is another different process. :)
 
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