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Missing navigation arrow, or how to reboot

8500 Views 7 Replies 6 Participants Last post by  insalt54
I have a U.S. 2020 Mazda CX-30 Premium with the navigation card. I'm not sure if this is normal, but there is no Arrow indicating where my vehicle is on the navigation screen. The manual shows there should be a blue arrow indicating the location of my vehicle. Is this a setting that I somehow changed? If so, how do I remedy it?

Also, how do I reboot the Mazda Connect system? On older models you could holw NAV+BACK+MUTE for 3 seconds to reboot the system. This does not seem to work on the 2020 model.

Thanks for any insight.
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This sounds like a question for the computer nerd at your dealer. When I use the Apple car play to connect to my iphone maps it workes perfectly.
I have a U.S. 2020 Mazda CX-30 Premium with the navigation card. I'm not sure if this is normal, but there is no Arrow indicating where my vehicle is on the navigation screen. The manual shows there should be a blue arrow indicating the location of my vehicle. Is this a setting that I somehow changed? If so, how do I remedy it?

Also, how do I reboot the Mazda Connect system? On older models you could holw NAV+BACK+MUTE for 3 seconds to reboot the system. This does not seem to work on the 2020 model.

Thanks for any insight.
NAV+BACK+MUTE for 10 seconds
NAV+BACK+MUTE for 10 seconds
Unfortunately, holding NAV+BACK+MUTE for 10 seconds (even tried 20 seconds) did not reboot the system.
have you tried , removing the sd card, switch on switch off and reinsert it?
also try updating the maps?
just guesses ..but may help
Unfortunately, holding NAV+BACK+MUTE for 10 seconds (even tried 20 seconds) did not reboot the system.
Und diesen link...https://www.mazdas247.com/forum/index.php?threads/soft-reset-of-mazda-infotainment-system.123866272/
Also, how do I reboot the Mazda Connect system? On older models you could holw NAV+BACK+MUTE for 3 seconds to reboot the system. This does not seem to work on the 2020 model.
I have the same issue; has anyone found a reboot code that works on the 2020 CX-30?

Mine is stuck on Pandora but even when it finds my Huawei smartphone, there's no sound. I found out that Android Auto won't work on Huawei; could this be a similar issue? It won't allow me to change to FM, nor does the sound work on the phone even though it co-opts my handset.

This problem coincided with the expiration of my Sirius trial. Could that have caused the audio etc. to fail?

Dealer suggests it needs a software upgrade but I'd like to make sure I have the reset code and try it first.

Thanks for any help from beautiful Greenville, SC.
I have a U.S. 2020 Mazda CX-30 Premium with the navigation card. I'm not sure if this is normal, but there is no Arrow indicating where my vehicle is on the navigation screen. The manual shows there should be a blue arrow indicating the location of my vehicle. Is this a setting that I somehow changed? If so, how do I remedy it?

Also, how do I reboot the Mazda Connect system? On older models you could holw NAV+BACK+MUTE for 3 seconds to reboot the system. This does not seem to work on the 2020 model.

Thanks for any insight.
I have a 2020 CX30 Premium model and used the BACK+NAV+MUTE combo to get my display screen to come back.
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