Missing navigation arrow, or how to reboot

This sounds like a question for the computer nerd at your dealer. When I use the Apple car play to connect to my iphone maps it workes perfectly.

Gizmit said:

I have a U.S. 2020 Mazda CX-30 Premium with the navigation card. I'm not sure if this is normal, but there is no Arrow indicating where my vehicle is on the navigation screen. The manual shows there should be a blue arrow indicating the location of my vehicle. Is this a setting that I somehow changed? If so, how do I remedy it?

Also, how do I reboot the Mazda Connect system? On older models you could holw NAV+BACK+MUTE for 3 seconds to reboot the system. This does not seem to work on the 2020 model.

Thanks for any insight.

Click to expand...

NAV+BACK+MUTE for 10 seconds

Jabo said:

NAV+BACK+MUTE for 10 seconds

Click to expand...

Unfortunately, holding NAV+BACK+MUTE for 10 seconds (even tried 20 seconds) did not reboot the system.

have you tried , removing the sd card, switch on switch off and reinsert it?
also try updating the maps?
just guesses ..but may help

Gizmit said:

Unfortunately, holding NAV+BACK+MUTE for 10 seconds (even tried 20 seconds) did not reboot the system.

Click to expand...

Und diesen link...https://www.mazdas247.com/forum/index.php?threads/soft-reset-of-mazda-infotainment-system.123866272/

Gizmit said:

Also, how do I reboot the Mazda Connect system? On older models you could holw NAV+BACK+MUTE for 3 seconds to reboot the system. This does not seem to work on the 2020 model.

Click to expand...

I have the same issue; has anyone found a reboot code that works on the 2020 CX-30?

Mine is stuck on Pandora but even when it finds my Huawei smartphone, there's no sound. I found out that Android Auto won't work on Huawei; could this be a similar issue? It won't allow me to change to FM, nor does the sound work on the phone even though it co-opts my handset.

This problem coincided with the expiration of my Sirius trial. Could that have caused the audio etc. to fail?

Dealer suggests it needs a software upgrade but I'd like to make sure I have the reset code and try it first.

Thanks for any help from beautiful Greenville, SC.

Gizmit said:

I have a U.S. 2020 Mazda CX-30 Premium with the navigation card. I'm not sure if this is normal, but there is no Arrow indicating where my vehicle is on the navigation screen. The manual shows there should be a blue arrow indicating the location of my vehicle. Is this a setting that I somehow changed? If so, how do I remedy it?

Also, how do I reboot the Mazda Connect system? On older models you could holw NAV+BACK+MUTE for 3 seconds to reboot the system. This does not seem to work on the 2020 model.

Thanks for any insight.

Click to expand...

I have a 2020 CX30 Premium model and used the BACK+NAV+MUTE combo to get my display screen to come back.