Hi All.
Apologies if this has been covered, did a search but came up with nothing.
I have previously updated the SD card last year when I had a Windows 10 PC and it went smoothly.
So this year I now have a windows 11 PC and when I insert the SD card in the reader I get the message below:
The Toolbox software was freshly downloaded from Mazda yesterday.
I've tried the re-recognize button but get the same message. Tried a spare SD card reader and same result.
As you can see the card is being seen by the OS and is displaying as a removeable disk which looks reasonable. In the toolbox website FAQ section, Mazda says that there have been some instances where the error message was triggered by the removeable disk being seen as a local disc, this is not the case here. I can't remember what the SD card appeared as in my windows 10 computer.
If I put the card back in the car, the Nav works fine.
Have any of you used Windows 11 recently to update the SD card? I'm using Windows 11 Pro, version 23H2, build 22631.3085.
I have access to a Windows 10 laptop so plan to try that later but it's not available right now, however I'm wondering if I'm missing something obvious!
Any ideas?
Apologies if this has been covered, did a search but came up with nothing.
I have previously updated the SD card last year when I had a Windows 10 PC and it went smoothly.
So this year I now have a windows 11 PC and when I insert the SD card in the reader I get the message below:
The Toolbox software was freshly downloaded from Mazda yesterday.
I've tried the re-recognize button but get the same message. Tried a spare SD card reader and same result.
As you can see the card is being seen by the OS and is displaying as a removeable disk which looks reasonable. In the toolbox website FAQ section, Mazda says that there have been some instances where the error message was triggered by the removeable disk being seen as a local disc, this is not the case here. I can't remember what the SD card appeared as in my windows 10 computer.
If I put the card back in the car, the Nav works fine.
Have any of you used Windows 11 recently to update the SD card? I'm using Windows 11 Pro, version 23H2, build 22631.3085.
I have access to a Windows 10 laptop so plan to try that later but it's not available right now, however I'm wondering if I'm missing something obvious!
Any ideas?