Hi Juliette,

Having the car unlocked in your garage or by accident is a no-go. The electronics in the car keep working in the background and are draining your battery, as you found out. So lock the car even in your own garage. Also having a key (the main key or the spare key) within 7 mtrs of the car, locked or not, keeps a system active in the car because it still "sees" the key. The not always unlocking can be caused by walking away too quickly without having heard a first beep. Hope this helps and you can fully enjoy your new ride.

 

Thankyou Ronnie. I hope this is the simple solution.

 

Me too. But you found the other battery topics as well, many possible causes with so much electronics in cares there days. I would also suggest to have your dealer performs software updates on the BMC, LFU, PLG (if you have powerlift gate) and CCU units. There is a recall in Europe for that related to the many flat batteries.

 

I have exactly the same issue and do consider this a software bug, hopefully it will be fixed in the future. It is very annoying. Any other similarly equipped car that I have or had in the past would produce a battery discharge warning after you are really draining battery with no engine running (like listening to the radio, running AC, etc) but this warning would happen like after 10 minutes of the battery being drained but would never happen if you are just having the cabin lights on or similar minor power consumption.

I have the CX-30 Premium Plus for two weeks now and a week ago brought it to the dealer for this exact problem. They ran diagnostics and as expected did not find anything.
But afterwards the service supervisor did some search and found Mazda internal information bulletin which describes exactly this issue. They could not give me a copy since it is internal / proprietary but it looks like Mazda is aware of the problem.

The really scary outage happened to me yesterday. The infotainment screen went dark and I could not bring it back no matter what I tried (after reading similar problem described on this forum). Today I was able to get it back by pressing and holding the mute button.

The other spooky thing I noticed since I was sitting in the car and studying controls with no engine running and ventilation system / AC off was that the air ducts valves are moving opening and closing eventually by themselves once in a while. You hear this specific sound the servo motors produce.

The other thing on my list is that the security light on the instrument panel is blinking even when the car is not locked. I read the manual and it says it should blink after the car is locked which make sense to me. The dealer says that it should blink all the time which looks really strange to me. I wander if other people observed similar behavior.

To be honest, I like the CX-30 a lot but I never had so many issues with the brand new car.

 

Moi, ça fait 4 fois que je me fais booster. J’ai insisté auprès du dealer pour qu’il remplace la batterie même si elle passait le test. De plus, les tests n’ont révélés aucun drainage d’énergie provenant d’accessoires. Il y a anguille sous roche. A suivre..

 

thought I would translate french -English to try and help- Me, it's been 4 times that I get boosted. I insisted that the dealer replace the battery even though it passed the test. In addition, tests did not reveal any energy draining from accessories. There is something fishy. To be continued..

 

This is a well knwn problem and apparently there is a recall

 

So far, there is no recall for my car.

 

There are a couple of TSBs (here and here) for battery discharge. These might not address your particular issue. I turned off one of the proximity features after reading about battery issues on this forum.

Someone posted a link to all of the TSBs available for 2020 CX-30s. A good starting point when experiencing problems.

 

Went out to my CX-30 GT Sport Tech yesterday morning, to take it to my local dealers for the freezing mirrors issue (qv) but it wouldn’t start at all, couldn’t even open the boot to get my jump leads out.
Battery voltage was down to about 4v. Got jump started by a neighbour but loads of warnings cycling through in the middle of the Speedo all the way to the dealers.
My wife’s key was in her handbag near a window within arm’s reach of the car. Reading some of the above posts, sounds like this may have been the cause of all our problems.

 

Went out to my CX-30 GT Sport Tech yesterday morning, to take it to my local dealers for the freezing mirrors issue (qv) but it wouldn’t start at all, couldn’t even open the boot to get my jump leads out.
Battery voltage was down to about 4v. Got jump started by a neighbour but loads of warnings cycling through in the middle of the Speedo all the way to the dealers.
My wife’s key was in her handbag near a window within arm’s reach of the car. Reading some of the above posts, sounds like this may have been the cause of all our problems.

Very dangerous to vehicle theft as well being do close to the vehicle..

 

No one have answered the question I posted earlier. The security light is blinking even when the car is standing unlocked in the garage. Per manual it should be blinking only when the car is locked and it indicates that the security system is active. To me it makes no sense at all -- there is no need to have security system running when the car is unlocked. I think this blinking is an indirect indication of the software bug(s) with the car failing to go to sleep mode and this in turn would explain the problem mentioned by OP and I have this exact issue too. The warning indicates clearly that the car did not go to sleep and the battery is discharging. I think the other TSBs may be of a similar nature but not the same problem that I have.

Would anyone care to post whether they have the same issue in their 2021 CX-30 -- the security light is blinking when the car is unlocked and the engine is not running?

Thanks!

 

No one have answered the question I posted earlier. The security light is blinking even when the car is standing unlocked in the garage. To me it makes no sense at all. Per manual it should be blinking only when the car is locked and it indicates that the security system is active. I think this blinking is an indirect indication of the software bug(s) with the car failing to go to sleep mode and this in turn would explain the problem mentioned by OP and I have this exact issue too. The warning indicates clearly that the car did not go to sleep and the battery is discharging. I think the other TSBs may be of a similar nature but not the same problem that I have.

Would anyone care to post whether they have the same issue in their 2021 CX-30 -- the security light is blinking when the car is unlocked and the engine is not running?

Thanks!

mine blinks all the time when the vehicle is off... that's normal and its part of the engine immobilizer system which is also in the Manuel.. I am in -35 below zero climate here.. My cx 30 has no block and if it did.. no where to plug it in at work as i work nights and get into it at 7 am so its been sitting for 9 hours.. and it is impressive on how well it can start. I don't think the security light is the cause of the battery issues some are having.. my cx 30 is 1 year old and always had the pad lock light blinking when off and I looked it up in the Manuel and like i said that is normal.

 

@Greg Keeping the car unlocked is preventing the car going to sleep, not the blinking LED itself. I suggest to car lock it even in your own garage to prevent an empty battery. We have had examples on the German forum I also visit.

 

You can’t lock the car while sat in it I can’t figure out why it’s blinking if not locked.

 

Thanks for the responses. I set the walk away auto lock option to on. Hopefully this will mitigate this annoyance.

 

Where in the car menus is the Walk Away lock setting?

 

Here in Spain i have the same problem. In a month 3 time i have to call the Mazda Asistance. The model 2021 186 cv. They dont find nothing

 

@Clau1982, see post #4, have the dealership perform updates on those modules. Ask for service action AL035, at least that is the bulletin number in Germany.

 

That is for the model 2020.

 

Could you tell us what type of CX-30 you have (X, G or D) and if you added an accessory that uses power such as dash cam, aftermarket wireless charger etc.

 

No accessory and its a e-skyactiv-x 186. From the second day when they give it to me its start this problem. About a month and its in the Mazda ingineers with my car because they dont find anything.

 

Mazda engineers from Mazda Spain/importer or from the dealership? And that you have a 2021 model does not always mean the modules contain the latest software versions available. Was the welcome light function checked, see flat battery ? Mine was activated which should not be the case for Europe as that function is not supported at all in Europe.

 

I suppose that the original battery has been changed with a new one, to rule out the possibility of a defective battery.

 

 

 

o

 

Yes..they change the battery with a new one specially for the e-skyactiv-x but the same problem. I mean with the engineers froma Mazda Spain and yesterday directly from Japon they colected all the data.

 

just got back from my local dealer this afternoon as they contacted me a few days ago to ask me to bring in my CX-30 to have an update on various modules to prevent any excessive battery draw when the vehicle is "asleep". This was a TSB not a recall, no charge and they even washed my car after. It took about half-hour.

 

Good news. I also have an appointment in few weeks for, I hope, the same TSB.
Hopefully, this will solve the battery issues.

 

I was at my Mazda dealer today for a safety on my 2012 Jaguar XF . They were doing this TSB on a Mazda 3 and are doing it on CX30 also. I have had no problem with the battery in my CX30.

 

The problem occurs only when you use the sounds system on acc mode (no engine). Other than that, I'm quite satisfied with my car.

 

Below is a link to my post concerning the SSPC5 Update that was done (along with SSPC4, Bose speaker issue). On of the three things addressed concerns battery drain.

SSPC4 and SSPC5 Recall and Special Program information

I now have two items listed on the MyMazda app, SSPC4 "CX-30 Bose Speaker noise" and SSPC5 "Reprogram Control Unit". Information has been posted here for the Bose speaker issue, but I haven't found any information on the SSPC5 Reprogram Control Unit issue. Does anyone have any information for...

www.cx30talk.com