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Battery Discharge Issue - Log of Member's events

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This thread is a log of when members are affected by the Low Battery issue on the Mazda CX-30 2019/2020/2021 models in all markets.

This is as a result of requests from members who are affected so that some form of evidence can be gathered in one place.

For background information the following threads should be reviewed:

To add your record, simply enter the following information in a new post below:
  • When and where the incident occurred
  • What the incident was (low battery warning/failed to start etc.)
  • Your car model and year
  • Did the car need to be recovered from the incident
  • Was a dealer involved
  • (if known) has the Battery Discharge update been applied by Mazda
We may update this as things go on.
To keep the thread tidy, I will remove posts made once details are entered into the table.
We have only had our 2021 CX30 GS AWD Soul Red for one week. I asked about the “Low Battery” alarm which I had heard about when we took delivery. Both the salesman and finance manager said the issue had been resolved and I would have no problems. There have been 4 instances already in this week while we were exploring the phone and music features in our condo parkade. We stopped exploring each time. The first time we drove the car for awhile as directed. Two other times we just stopped and locked the car until the next day. The car started fine and we never needed a boost. Interestingly, the fourth time I only ran the engine for a little over one minute instead of five since we were in the underground parkade. When I turned off the engine the alarm turned back on flashing and beeping like mad. I guess you really need to run the engine for more than five minutes. We have not been back to the dealer nor has the dealer called to follow up with us as an after sales courtesy. Somewhat disappointed but still loving our CX30. Seems like a “Low Battery“ alarm could be a good feature if battery was really low. Perhaps, Mazda has set software parameters too low and need to change alarm timeout for a longer duration? I emailed Mazda Canada about the alarm this evening to try to get their feedback. Hope this helps.